Delivery

Delivery

All items are handmade.  We do keep some items in stock, but if they need to be made then please allow 14 days delivery.  If for any reason you do need the item delivered sooner, then please email us at lucy@gardecco.co.uk and let us know and we will do our best to meet your timescales.

If you are choosing a bespoke bronze sculpture we will agree the delivery timescales with you.

Please note that the stone planters do not come with the plants included.

We are offering free delivery initially.

We do not offer delivery outside of the United Kingdom.

Returns

Whilst we hope that you will be pleased with the items you have ordered, we appreciate that sometimes you may want return some items. In this event the following applies:

* As a customer, you have a duty of care towards the item you have purchased. 

* Order cancellations must be made in writing by email, quoting your order number, within 7 working days after you receive the goods. Please send emails to lucy@gardecco.co.uk

*Goods must be in perfect condition and remain in a re-sellable condition.  

* Refunds do not apply to the original cost of postage.

* Items returned beyond 7 days cannot be refunded but may be exchanged at our discretion.


Our address for returns is:

92 Astonville Street

London

SW18 5AJ


We cannot accept liability for goods lost or damaged in transit.

Unfortunately, we are unable to refund the return postage. 

Refunds will be processed within 28 days of receiving the goods back from you. The refund will be made via your original method of payment.